ABOUT

What You need to know..

EIACS is a leading provider of scalable outsourcing solutions, delivering high-performance telesales, customer support, and back-office services to businesses across the globe. With over 150 experienced, multilingual agents, EIACS is committed to driving measurable results through a people-first, technology-driven approach.

Our Values

our values guide every interaction, every decision, and every partnership. They are the foundation of the service we deliver and the culture we nurture.

People First

Our employees and customers are at the heart of everything we do.

Integrity

We uphold the highest standards of honesty, transparency, and accountability. Trust is at the heart of every relationship we build with clients, partners, and colleagues. We do what we say, and we own what we do.

Excellence

We strive for excellence in every detail. From performance-driven campaigns to customer interactions and back-office operations, we are committed to continuous improvement, innovation, and delivering results that exceed expectations.

our mission and vision are the driving forces behind everything we do. They reflect our commitment to our clients, our people, and our pursuit of excellence. These guiding principles shape our strategy, inspire our teams, and define the impact we aim to make in every partnership.

To be a trusted global leader in outsourced customer engagement and business support — known for putting people first, upholding integrity, and consistently delivering excellence in every interaction.

Our vision

Our mission

To empower global businesses by delivering scalable, reliable, and people-driven outsourcing solutions that enhance customer experience, accelerate growth, and build long-term value through innovation and operational excellence.

Our Client's Love

TESTIMONIALS

Working with EIACS has transformed the way we engage with our customers. Their team helped us improve client acquisition, streamline support processes, and ultimately boost customer satisfaction. Their professionalism and dedication to our business have been invaluable

EIACS has been a game-changer for our e-commerce operations. Their customer service team is always on top of things, handling order management and assisting with returns efficiently. Thanks to their efforts, we've seen higher customer retention rates and smoother sales processes

EIACS have delivered incomparable telecommunication services that have exceeded our expectations. They are reliable and operate with integrity. They have become one of our top-performing centers. The gains that we achieved with this beneficial partnership have been lucrative. We have expanded the number of agents significantly due to their outstanding performance.

Services

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Get In Touch

8th, Sidi Gabir Rd، Mubarak, Sidi Gaber, Alexandria Governorate 21523, Egypt

Let's Talk

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